FAQs

Are your products high quality?

We only stock and supply the highest quality stone fireplaces and with our background and hundreds of combined years of experience and many of the designs, original patents we own. Our Stoves come from only the most stringently selected manufacturer partners.

Will a fire surround fit in my home?

In the vast majority of cases, you will find that we have a model to suit your specific dimensional requirements. We always advise checking your measurements and if in doubt, please don’t hesitate to call us. 

How fast can you deliver?

Please refer to our delivery page, delivery will take up to 14 days from order. Delivery is FREE to UK mainland addresses.

What are your fire surrounds made of?

Our quality fire surrounds are manufactured in a range of high quality stones composites, including micro marble, portugese limestone, or Jurastone and many other materials.

Do you sell fireplace accessories?

We stock and sell a comprehensive range of fireplace tools and accessories to complete your style and colour schemes, see more here

Do you deliver to all of the UK?

We deliver to all of the mainland UK, if you have any queries regarding your own situation and delivery problems you think you may encounter, please call us before placing your order. 

Do you provide fitting in my home?

We are a supply-only company, we do not offer the installation of our products